PRIVACY POLICY

Welcome to ROCKG Micro Technology (“we,” “our,” or “us”). We are a software company committed to protecting your privacy. This Privacy Policy applies to all mobile applications and related services developed by ROCKG Micro Technology (collectively, the “Apps”).

By downloading or using our Apps, you agree to the collection and use of information in accordance with this policy.

Please Note: The specific information we collect and how we use it may vary depending on the particular ROCKG Micro Technology App you are using. If a feature (such as account creation) is not available in the App you are currently using, the corresponding data collection does not apply to that specific App.

 

1. Information We Collect

To provide and improve our Apps, we may collect the following types of information. (Note: Collection of this data is strictly limited to the features available in the specific App you are using).

A. Personal Information (Where Applicable) If a specific App offers account creation or personalized features, we may ask for personally identifiable information, which may include:

  • Name and email address
  • Username and password
  • Profile picture (if applicable)

If the App you are using does not require an account, we do not collect this information.

B. Device and Usage Information When you use any of our Apps, we automatically collect certain information about your device and other info, including:

  • Device information (e.g., hardware model, operating system and version)
  • App usage data (e.g., features used, crash data, and diagnostic data)

C. Device Permissions (Where Applicable) With your explicit consent, specific Apps may request access to certain features on your device, such as your camera, photo gallery, microphone, or location. You can manage or revoke these permissions at any time through your device’s settings.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, operate, and maintain the App’s core functionality.
  • To create and manage your user account (where applicable).
  • To monitor and analyze usage and trends to improve user experience and app performance.
  • To detect, prevent, and address technical issues, bugs, or security threats.
  • To provide customer support and respond to your inquiries.
  • To comply with legal obligations.

 

3. Third-Party Service Providers

We currently do not employ third-party companies and individuals to facilitate our Apps, hence none of your data will be shared with them.

We may use third-party analytics and crash-reporting tools (such as Firebase, Crashlytics, or Apple/Google native analytics). These services may collect information sent by your device, including your IP address and device identifiers, to help us diagnose issues and improve the Apps.

4. Data Retention and Account Deletion

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

Account Deletion (Where Applicable): If the specific ROCKG Micro Technology App you are using allows you to create an account, you have the right to delete your account and all associated personal data at any time. You can delete your account directly from within the App by navigating to [Insert In-App Path, e.g., Settings > Account > Delete Account]. If you need assistance, you can contact us at the email address provided below. Upon deletion, your personal data will be permanently removed from our active servers within [e.g., 30 days].

(If the App you are using does not feature account creation, this account deletion section does not apply).

5. Security of Your Data

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Children’s Privacy

Our Apps are not intended for use by children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personally identifiable information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers immediately.

7. Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal data, including the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the information provided in the “Contact Us” section. We will process your request in accordance with applicable data protection laws (such as the GDPR or CCPA).

8. Links to Other Websites

Our Apps may contain links to other websites or services. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. We strongly advise you to review the Privacy Policy of these third-party services, as we have no control over and assume no responsibility for their content, privacy policies, or practices.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: